Privacy Policy for DONNIE LEE WALKER

Your privacy matters to us. This policy outlines how DONNIE LEE WALKER collects, uses, and protects your personal information when you interact with our website and services, ensuring transparency and building your trust.

Last Updated: October 26, 2023

1. Introduction

Welcome to DONNIE LEE WALKER, a brand committed to providing serene, safe, and effective solutions for the most sensitive skin. Our operations are rooted in authentic, small-batch quality from Elkview, West Virginia. This Privacy Policy informs you about our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. This includes information that can be used to identify you ("Personal Data") and non-personal data.

Types of Data Collected:

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City
    • Order details (products purchased, transaction amounts)
  • Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

DONNIE LEE WALKER uses the collected data for various purposes, always with your best interest and the improvement of our service in mind:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To process and fulfill your orders, including shipping and delivery
  • To respond to your inquiries via contact forms or direct communications
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

4. Data Sharing and Disclosure

We value your privacy and only share your Personal Data when necessary and with trusted partners. We do not sell your personal data.

  • Service Providers: We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include shipping carriers (e.g., USPS, UPS) for order fulfillment and payment processors (e.g., Stripe, PayPal) for secure transactions.
  • Legal Requirements: DONNIE LEE WALKER may disclose your Personal Data in the good faith belief that such action is necessary to:
    • To comply with a legal obligation
    • To protect and defend the rights or property of DONNIE LEE WALKER
    • To prevent or investigate possible wrongdoing in connection with the Service
    • To protect the personal safety of users of the Service or the public
    • To protect against legal liability

5. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, including encryption, secure servers, and regular security audits. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: